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FAQ

  • Can I request a custom artwork or commission?
    Yes, some artists featured on ART 44 accept commissions. Please contact us with details about your request, and we’ll connect you with the artist.
  • Can I see the artwork in person before purchasing?
    Currently, ART 44 operates exclusively online. We provide high-resolution images, detailed descriptions, and dimensions to help you visualize the artwork. If you have specific questions about a piece, feel free to contact us for more information.
  • What are the licensing terms for digital downloads?
    Digital downloads are for personal use only. You may not resell, modify, or distribute the files without prior permission.
  • Is it safe to buy art online?
    Yes! ART 44 uses secure payment processing systems to protect your financial information. Additionally, we offer a transparent return policy for physical items to ensure customer satisfaction.
  • How do I know the artwork is authentic?
    Every original painting purchased from ART 44 comes with a certificate of authenticity signed by the artist. Our team carefully curates and verifies all artworks to ensure authenticity and quality.
  • How do I care for my artwork?
    Original Paintings and Canvas Prints: Keep them away from direct sunlight, moisture, and extreme temperatures. Use a clean, dry cloth to dust them occasionally. Art Prints: Frame them with UV-protective glass and avoid exposure to humidity or direct sunlight.
  • What payment methods do you accept?
    We accept major credit cards and debit cards. All transactions are encrypted to ensure your information is safe.
  • How do I download my digital file?
    After completing your purchase, you will receive a link to download the file directly. If you encounter any issues, please contact us for assistance.
  • How is the artwork shipped?
    Original Paintings and Art Prints: Carefully packaged to ensure safe delivery. Depending on the item and your location, we use trusted carriers like [FedEx, UPS, DHL, or local services]. Digital Downloads: Instantly available after purchase through a secure link.
  • Can I return a purchase if I don’t like it?
    Original Paintings and Art Prints: You may return items within 14 days of receiving them if they do not meet your expectations. Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect. Digital Downloads: Due to the nature of digital products, all sales are final and non-refundable. Please feel free to email us if you have any concerns or issues.
  • What if my artwork arrives damaged?
    If your artwork arrives damaged, please contact us immediately with photos of the packaging and the damaged item. We will investigate the case and do what is best suited in the situation.
  • What are the differences between original paintings, art prints, and digital downloads?
    Original Paintings: One-of-a-kind, hand-created artworks. No two pieces are the same. Art Prints: High-quality reproductions of original artwork printed on premium materials like fine art paper or canvas. Digital Downloads: Digital files of selected artworks that you can download instantly and print for personal use.
  • Do you ship internationally?
    Yes, ART 44 ships worldwide! Delivery times vary depending on your location. International customers are responsible for any customs duties, taxes, or fees.
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